Shipping & Returns

We offer fast, reliable shipping via USPS, FedEx, DHL & UPS on orders shipped within the United States. ORDERS $49+ QUALIFY FOR FREE SHIPPING. Free shipping is also available on Canadian orders of $100 or more.

Domestic Shipping-Cost Breakdown

Orders under $49

MethodCostDelivery
ECONOMY $2.99 6-10 Business Days
STANDARD (BEST VALUE) $4.99 3-6 Business Days
EXPEDITED $9.99 2-3 Business Days
TWO-DAY $11.99 1-2 Business Days
ONE-DAY $24.99 1 Business Day

Orders $49+

MethodCostDelivery
ECONOMY FREE 6-10 Business Days
STANDARD (BEST VALUE) $3.99 3-6 Business Days
EXPEDITED $7.99 2-3 Business Days
TWO-DAY $9.99 1-2 Business Days
ONE-DAY $22.99 1 Business Day

Note: Expedited orders received after 1:00PM Eastern Time may not ship until the following business day. Please allow 2-3 additional days for larger orders. Expedited methods require a physical address. No P.O boxes. All shipment to APO, FPO and DPO addresses are sent via USPS. Due to military handling time and location, this process can take up to four weeks for delivery. Because we want to ship your order to you quickly, your order might ship in more than one package. 

Standard and Priority shipping will travel with USPS/DHL Global Mail, while Ground, Two Day and Next Day will travel with FedEx.

Canada Shipping: Canadian shipping is FREE on orders of $100 or more an donly $9.95 on orders under $100. Shipments to Canada are made via DHL Global Mail or USPS Global Mail with final delivery by Canada Post.  Shipments typically take 7-10 business days for delivery, but may take longer due to customs delays. Taxes and duties fees will be collected at the time of delivery.  We are not responsible for these costs.  Any paperwork required by the destination country will be completed at the time of shipment and can not be changed or altered. Prices listed are in US Dollars.

Tracking: If an email address was provided, tracking information will be sent upon shipment. Most orders are shipped the same or next business day. This e-mail will contain shipment details including a tracking number and a link to the carrier's website. To track the order, click on the provided tracking number. To track an order on ITEM m6 visit Order Status page, or log in to your account.

For more information, please email or call 855-215-9833, Monday through Friday: 9AM-5:30PM eastern.

This policy is subject to change without notice.


RETURN POLICY

Our return policy is as simple as it gets.  If you don't like it, send it back for a full refund.  

30-DAY TOTAL SATISFACTION MONEY-BACK GUARANTEE
We are so confident that you'll love our product that we offer a no questions asked 30-day money back guarantee. if you are unhappy with your Item M6 product for any reason within the first 30 days, we'll gladly give you a full refund. To coordinate your return or exchange, please contact our customer service team via email at customerservice@itemm6usa.com or you can call us toll-free at 855-215-9833. Please note: If you purchased your Item M6 product from one of our retailers, you'll need to coordinate the return with them.